Accessibility

Information on Accessibility at YQR

If you require assistance boarding or de-planing please make your needs known to your air carrier ahead of your travel day.

 Link to Air Canada website. Link to Sunwing Accessibility PDF Link to WestJet website

Special assistance is offered for passengers with small children, young children travelling alone, seniors and those requiring wheelchairs and other items.

Please notify your air carrier ahead of time when special assistance is required.

Escort Passes

Special need passengers, who wish to have a family member or friend accompany them through to their departure gate should contact their air carrier.

TTY/Teletypewriters

Teletypewriters are available throughout the terminal at most SaskTel kiosks.

Washrooms

Washrooms are located throughout the terminal and are clearly marked by signage. There is a Family Room located in the south end of the building (on main floor) and is the largest washroom facility in the building.

All washrooms are large enough to accommodate wheelchairs and are equipped with accessible stalls, lower sinks and angled mirrors.

Service Animal / Pet Relief Areas

Service Animal and Pet Relief Areas are available both pre-security outside across from our middle entrance doors and post security to the right beside the vending machines. Any member of our security team would be happy to escort or direct you.

Navigating the Airport

The Regina Airport Authority worked closely with the Canadian Transport Agency to ensure that our facilities are barrier free.

Terminal Maps

For detailed maps of YQR click here.

Curbside Assistance

If you require assistance getting from your ground transportation to your airline, whether for guidance, the use of a complimentary wheelchair, assistance with baggage or help with your own mobility aid, please contact the Regina Airport Authority in advance to arrange service by calling our main office during regular office hours at 306.761.7555 or via email at accessibility@yqr.ca. If you are here and require immediate assistance, please call our Security Operations Centre at 306.761.7550.

As well, please ensure you have contacted your airline to arrange for their assistance getting on and off of your flight ahead of your travel day.

Curb Pick-up / Drop-off Locations

The airport terminal has a designated short term curbside pick-up/drop-off area (three (3) minute maximum) located south of the Departures entrance.

For passengers requiring an accessible short term drop-off or pick-up location, use the southern curb.  This area is clearly marked and only available to those requiring a quick drop-off or pick-up location point.

Short and Long Term Parking

The airport has designated stalls for accessible parking in both the short and long term parking lots. These areas are located across from the terminal building and subject to regular parking fees.

Accessible Taxi Services

To ensure that our taxi providers can provide the best accessible service, passengers travelling with special needs, or that require access to a vehicle that can transport a non-folding or non-collapsable mobility aid, should contact Capital Cabs at 306-791-2222 or dispatch1@myaccess.ca at least 24 hours in advance.

Pre-arranged Waiting 

The airport has designated an area for all passengers, including those with special needs, awaiting pick-up by limousine, taxi or private individual. This area is located just outside the Arrivals doors and is clearly marked by signage.

Rental Cars with Hand Control Systems

A number of the rental car companies at the airport have access to vehicles equipped with hand control systems. However, they ask for 24 hours notice to prepare the vehicle.

Special Needs Public Transportation: 

Passengers travelling with special needs can make prearrangements with the Regina Paratransit Service via email at paratransit@regina.ca or via phone at 306.777.7007.

Contact Information for Questions or Concerns Regarding Accessibility

If you have any questions or concerns regarding Accessibility at the Regina International Airport, please contact us via email at accessibility@yqr.ca or call us at 306.761.7555 and a member of our team will get back to you.

Information for Air Travel Accessibility

For more tips on airport and passenger accessibility visit the Canadian Transport Agency.

Information for Accessibility Regulations

Regina Airport Authority as the Terminal Service Provider for Regina Airport Authority (YQR) is subject to the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), portions of which were to come into effect  June 25, 2020.

Our obligations under the act are the following sections:

Part 1 – Requirements Applicable to Transportation Service Providers

Part 4  – Requirements Applicable to Terminal Operators

Schedule 1 – Training Program Information