YQR | Accessibility Feedback

Step 1 of 3

33%

Accessibility Feedback Form

This form shouldn't take more than 5-10 minutes to complete. If you'd prefer to have someone call you regarding your feedback, please email accessibility@yqr.ca

Name(Required)

First Last

Email(Required)

Enter Email Confirm Email

Phone(Required)

Date Visited(Required)

Month

Day

Year

Accessibility Information

Identifying information will not be shared except in cases where follow-up may be required regarding your feedback.

Do you or someone you travelled with have an accessibility need?(Required)

Yes

If you're comfortable, please share what accessibility needs/services were required during your experience.

YQR Terminal Accessibility

Please rate the following aspects of YQR Regina International Airport based on your experience.

YQR Parking Lots(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

YQR Curbside Drop-off/Pick-Up Area(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Airline Check-In Desks(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Airline Check-In Kiosks(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Pre-Board Screening & Security(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Departures Area (Hold Room)(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Food & Beverage and Retail Services(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Gate Check-In & Boarding Announcements(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Plane Boarding Process(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Baggage Claim(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Canada Border Services/Customs(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Rental Cars(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Ground Transportation (Uber, City Bus, Taxi, Private Charters)(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Wayfinding Signage(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Washrooms(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

YQR Website(Required)

Completely Inaccessible	Not Easily Accessible	Accessible With Assistance	Somewhat Accessible	Completely Accessible

Accessibility Services at YQR

Did you contact YQR or your airline prior to your airport visit regarding any accessibility requests?(Required)

Yes

N/A

If you're comfortable, please share what your accessibility request was.

Do you feel like your request was adequately addressed and provided for?(Required)

Yes

Why or why not?

I (or my travel companion) felt supported by YQR personnel during our travel experience.(Required)

Strongly disagree	Disagree	Neutral	Agree	Strongly agree

I (or my travel companion) did not have any issues navigating the YQR Terminal Building or Parking Lots(Required)

Strongly disagree	Disagree	Neutral	Agree	Strongly agree

I (or my travel companion) did not have any issues finding the support or accessibility accommodations required to travel easily.(Required)

Strongly disagree	Disagree	Neutral	Agree	Strongly agree

Did you know about the following available accessibility services at YQR? Select all that apply(Required)

Barrier-Free Curbside Drop-off/Pick-up Area

Self-Serve Check-in Kiosks

Wheelchair Services

Curbside Assistance with 24/7 Intercom

Inside & Outside Pet Relief Area for Service Animals

Ground Transportation Accessible Service Requirement

Accessible City Bus Route Stop

Quiet/Family Room

Accessible Washroom Stalls & Sinks in All Washrooms

Universal Washroom with Adult Change Table

Accessibility Training for all Staff at YQR

Hidden Disability Sunflower Program

Braille & High-Contrast Glare-Free Wayfinding Signage

Rick Hansen Foundation Accessibility Certification

Hand-Control Rental Vehicle Options

Accessible Parking Spaces in all Lots

St. John Ambulance Therapy Dog Program Weekly Visits

Adapted Print Materials

Do you have any additional feedback on YQR's accessibility? Is there anything you would improve or adjust?

Disclaimer & Confirmations

Information Sharing

The purpose of this feedback form is to improve YQR Accessibility and understand where the current concerns are for individuals facing accessibility issues. The feedback provided in this form may be shared with necessary stakeholders or general public for purposes of improving the accessibility, services, and training as determined by the YQR Customer Experience Team including but not limited to public reports, social media, yqr.ca, consultative committees, and government organizations. No personal identifying information will be shared, only aggregate data and anecdotal stories with identifying information removed or replaced. If you agree to have your feedback included, please check the box below.

I consent to my non-identifying information to be used to improve YQR Accessibility Services

Consultation Interest

The Regina Airport Authority is always seeking to hear from individuals with accessibility needs to consult on projects, designs, and initiatives. We want to ensure that we develop these processes mindfully and respectfully. If you'd like to be a part of future consultation meetings, please check the box below.

I would be interested in consulting with YQR on Accessibility Services in the future

Contact Request

If you feel there was something not adequately addressed within this feedback form or you have additional concerns you'd like discussed, someone from the YQR Customer Experience Team can contact you.

I would like someone from the Regina Airport Authority to contact me regarding my concerns.

CAPTCHA