The Regina Airport Authority does not have access to any information from the airlines regarding baggage claims, locations, or status.

Please reach out to your airline directly or check the status of your claim on their website.

Yes, you can purchase tickets from the check-in counters for all operating airlines.

NOTE: CASH PAYMENTS NOT ACCEPTED. DEBIT OR CREDIT ONLY!

The Regina Airport Authority does not have specific flight information beyond what is provided by the airlines. Ensure your notifications are turned on and communication methods up to date to receive timely updates on your flight status.

Review the Air Passenger Protection Regulations to know your rights and contact your airline directly to file a claim.

Ground handling services including de-icing and baggage are the responsibility of the airline or their contractors. The Regina Airport Authority is responsible for keeping the runways safe and operational.

Please get in touch with your airline regarding any concerns surrounding de-icing, wait times, or other flight related issues.

All airlines at YQR offer online check-in 24 hours prior to your scheduled departure time. Upon arriving to the airport, you can check-in at our self-serve kiosks or at the airline counter 2 hours prior to departure.

Cash payments are accepted at the Arrivals Hall parking kiosks ONLY.

Credit and debit are able to be used inside the terminal OR at the exit gate.

Please head to the exit gate and press the “Assistance” button. Be prepared to provide the parking attendant:

• your license plate
• arrival date
• approximate arrival time.

You will be able to pay with credit or debit prior to exiting the lot.

No. Our curbside is for passenger drop-off/pick-up only. Vehicles cannot be left unattended at the curbside.

If you need to enter the terminal building with a passenger, please use the Short Term Parking Lot.

Our courtesy ride service operates during peak travel months to and from our Overflow Parking Lot.

Please contact our Parking Ambassadors to request a ride.

YQR COURTESY RIDE IS NOT CURRENTLY ACTIVE.

No, currently YQR does not offer parking reservation services.

We recommend you use CATSA’s online search to determine if/how you may safely transport your item.

YQR is proud to be the first airport in Canada to offer Flippit! This service allows you to mail items back to yourself for a flat rate that would otherwise need to be surrendered at the security screening checkpoint. Learn more here.

However, if the item has already been surrendered to CATSA at the screening checkpoint, it is not likely recoverable as most items are unable to be transferred to lost and found. If you’d like to check if your item is being held, you can contact our Lost & Found.

If your item was lost on an aircraft, please contact your airline.

For items lost within the YQR Terminal Building, you can contact our Pass Control office by calling 306-761-7583. If the item has been located, you can arrange to pick it up or use our brand new service Flippit to mail your item back to yourself for a flat rate anywhere in Canada. Learn more about Flippit here.

Regina Airport Security is able to provide passenger assistance from the terminal curbside to the check-in counter or from our information desk to the curb. Please ensure you have communicated with your airline regarding accessibility requests for your flight.

Please email accessibility@yqr.ca for any questions or to schedule assistance.

We monitor aircraft noise and ensure operations in and out of YQR are compliant with Canadian Aviation Regulations. If you’d like to submit an inquiry, you can fill out our online form.

Absolutely! Pets are more than welcome at YQR as long as they are kept under control. We have pet relief stations in our post-security hold room and at our curbside. For travelling with pets, we encourage you to contact your airline directly regarding their policies and procedures.

Please report any safety or security concerns to the YQR Security Operations Centre through our online form or by calling 306-761-7550.